Privacy Policy

OVERVIEW

This privacy policy gives you information about how The House of Ursus collects and uses your

personal data through your use of this website, including any data you may provide when you book

our services.

This website is not intended for children and we do not knowingly collect data relating to children.

The House of Ursus is the trading name of Richard Wilkin practicing as a sole trader, and who is the

controller and responsible for your personal data (referred to as “The House of Ursus”, “we”, “us”, or

“our” in this privacy policy).

Personal data means any information about an individual from which that person can be identified

(“Personal Data”). We may collect, use, store and transfer different kinds of Personal Data about

you. When you book the services of The House of Ursus, we will your contact details will be used to

make contact and provide the services.

The House of Ursus does not keep any of your private information for longer than necessary. Once

you are no longer a player with The House of Ursus, and at your expressive wish, your information is

securely deleted.

This privacy policy sets out the fair and lawful basis upon which we collect and process Personal

Data.

WHAT PERSONAL DATA DO WE COLLECT

When you visit our Website we may ask you to provide or otherwise collect the following

information about you:

Contact Information

Depending on the page of the Website you visit, we may ask you to provide details of your name,

telephone number, address, email address.

Event information

By booking to attend one of our public events, you expressly permit us to publish any images taken

of you or other attendees with which you have booked a place on their behalf and give permission

to use the images, with which you are featured, across all our advertising and social media channels.

This is not limited to print, digital or online.

HOW WE COLLECT PERSONAL DATA

We receive information including Personal Data about you in two ways: (i) you may provide us

information; (ii) we may collect information about you in the course of your visiting our Website;

and (iii) third parties may provide us information about you where you have given them consent to

do so.

WHY WE COLLECT AND HOW WE USE PERSONAL DATA

Information you give us.

This is information about you, including under any or all of the above Personal Data categories, that

you give us by filling in forms on the Website or by promotions or completing surveys or

corresponding with us by phone, email or otherwise.

We use this information because you have asked us to do something/provide you information,

because it is otherwise necessary in relation to a contract or transaction that you are entering into

with us, or for the other purposes set out in this Privacy Policy. This includes where you submit

contact information in order for us to reply to enquiries or provide bookings for services.

Information we collect about you.

We also use cookies (which are small text files stored in your browser) and cookie-like software.

These collect information that tell us how you use our Website as well as providing other technical

information. This helps us make our Website relevant to your interests and needs. We may use a

persistent cookie (a cookie that stays linked to your browser) to record your details so we can

recognise you if you visit the Website again. You can choose to refuse cookies or set your browser to

let you know each time a website tries to set a cookie.

We also collect, use and share aggregated data such as statistical or demographic data which is not

personal data as it does not directly (or indirectly) reveal your identity. For example, we may

aggregate individuals’ usage data to calculate the percentage of users accessing a specific website

feature in order to analyse general trends in how users are interacting with our website to help

improve the website and our service offering.

WHEN IS PERSONAL DATA SHARED WITH THIRD PARTIES

We may share Personal Data about you with the following service providers who we engage to

process such Personal Data for the purposes described below:

Advertising Providers

Instagram; Google;

Website Performance Service Providers

Google Analytics;

The Personal Data that we collect from you may be transferred to and stored at a destination

outside the European Economic Area including but not limited to the USA. By submitting your

Personal Data to us you agree to this transfer, storage or processing. We will take all steps

reasonably necessary and available to us to safeguard and ensure that your Personal Data is treated

securely and in accordance with applicable laws.

We may also share Personal Data about you if we are required to do so in order to comply with any

legal obligation or to protect our legal rights (or those of our clients).

YOUR RIGHTS

We try to be as open as we reasonably can about the Personal Data that we process. If you would

like specific information, just ask us at houseofursus@gmail.com.

You have legal rights (i) to make a “subject access request” to access your Personal Data; (ii) to

request and be given your Personal Data in machine readable format for the purposes of your

passing such data to third parties; (iii) to request rectification or removal of your Personal Data; and

(iv) to object to processing of your Personal Data and/or to have its processing restricted. You can

withdraw your consent to receive marketing messages at any time. If you would like to use any of

these rights, or otherwise have any questions about how we handle data, please contact us at

houseofursus@gmail.com, with details of your request. In the case of subject access requests please

ensure that you add “subject access request” into the subject line of your email.

In relation to subject access requests, we will respond as soon as reasonably possible but no longer

than one month after such request is received. We will not usually charge you an administration fee

in relation to any such subject access request unless we feel that the request is unusually onerous or

complex.

We will store and process your Personal Data only for as long as is reasonably necessary for us to

perform the services/activities we are undertaking and to comply with our legal obligations.

Please note that our Website may, from time to time, contain links to and from third party websites.

If you follow a link to any of these websites, please note that these websites have their own privacy

policies and that we do not accept any responsibility or liability for these policies.

As you probably know, the transmission of information via the internet is not completely secure.

Although we will do our best to protect your Personal Data, we cannot guarantee the security of

your Personal Data once transferred to us; any transmission is at your own risk. Once we have

received your Personal Data, we will use strict procedures and security features to try to prevent

unauthorised access.

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO),

the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the

chance to deal with your concerns before you approach the ICO so please contact us in the first

instance.

If you have complaints relating to our processing of your Personal Data, you should contact us in the

first instance at houseofursus@gmail.com.

access.